Privacy Policy – Digit Monitor

Effective Date: Saturday 19th of February 2022

Welcome to Digit Monitor (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.digitmonitor.com, use our services, or otherwise interact with us, including as a visitor from the European Economic Area (EEA) or any other jurisdiction where data privacy laws apply.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Who We Are

Digit Monitor is operated by Digit Monitor, a U.S.-based company located at 173 Fair St, Carmel, New York 10512, Unites States. We sell digital products and provide services to customers across the United States and Europe.

We are committed to protecting the personal data of our users in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. Scope of this Policy

This Privacy Policy applies to:

Visitors and users of our website www.digitmonitor.com
Customers who purchase products or services from us
Individuals who interact with our customer service or support teams

3. Information We Collect

a. Personal Information

We may collect the following personal data from you:

Full name
Email address
Billing and shipping address
Phone number
Payment information (e.g., card details, billing address)
Account credentials if you create an account

b. Automatically Collected Information

When you use our website, we automatically collect certain non-personal data, such as:

IP address
Browser type and device information
Geolocation (city, country)
Pages visited and time spent
Referring URL

This information is collected using cookies, pixels, and server logs. See our Cookie Policy for more details.

4. How We Use Your Information

We use your data for the following purposes:

To process transactions and deliver digital products
To provide customer support and manage inquiries
To communicate about your orders, account, or updates
To improve our website, services, and product offerings
To enforce our terms, conditions, and policies
To comply with legal obligations (e.g., tax laws, anti-fraud)
To send marketing emails (if you’ve opted in)

5. Lawful Basis for Processing (GDPR)

We rely on the following legal bases:

Contract: Processing is necessary to fulfill our contract with you (e.g., to deliver a product)
Consent: Where you have given us consent (e.g., for marketing emails)
Legal obligation: To comply with applicable laws
Legitimate interests: For purposes such as fraud prevention, website security, or service improvement

6. How We Share Your Information

We do not sell your personal information. We may share your data with:

Service Providers: Payment processors, cloud hosting, email platforms, analytics providers, and customer support tools
Legal Authorities: If required to comply with legal obligations, investigations, or protect our legal rights
Business Transfers: In case of a merger, acquisition, or asset sale

All third-party partners are contractually obligated to protect your data.

7. Cross-Border Data Transfers

As a U.S.-based business, your information may be transferred and stored outside of the European Union, including in the United States. We ensure appropriate safeguards are in place, including:

Standard Contractual Clauses (SCCs)
Data processing agreements with third parties

8. Data Retention

We retain your data only for as long as necessary:

For tax and accounting: up to 7 years
For customer service history: up to 3 years
For legal defense or compliance: as required

You can request deletion of your data at any time.

9. Your Rights Under GDPR

If you are located in the EEA or UK, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure (“right to be forgotten”)
Restrict processing
Object to processing (e.g., marketing)
Data portability (receive a copy in a readable format)
Withdraw consent at any time
Lodge a complaint with a Data Protection Authority

To exercise these rights, email us at [email protected].

10. California Privacy Rights (CCPA)

While Digit Monitor primarily serves European customers, if you are a California resident, you may have the right to:

Request access to your personal data
Request deletion of your personal data
Opt-out of the sale of personal data (we do not sell data)

To exercise these rights, contact [email protected].

11. Data Security

We implement strong security measures, including:

SSL encryption on our website
Secure servers and firewalls
Access control and authentication procedures
Regular security audits and monitoring

However, no system is 100% secure. Use caution when submitting sensitive information online.

12. Cookies and Tracking Technologies

We use cookies and similar technologies for:

Site functionality and navigation
Shopping cart and checkout processes
Analytics (e.g., Google Analytics)
Advertising (e.g., Google Ads, Facebook Pixel)

You may opt out through your browser settings or our cookie banner.

See our full [Cookie Policy] for details.

13. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we learn that a child has provided personal information, we will delete it promptly.

14. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing data.

15. Changes to This Privacy Policy

We reserve the right to update this policy at any time. The revised version will be posted on this page with an updated effective date.

16. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your data, please contact:

[email protected]
Digit Monitor
173 Fair St, Carmel, New York 10512, Unites States
+1 202 987 9141