Autodesk Instructions – Digit Monitor

Orders placed outside our fulfillment hours (10:00 AM – 12:00 AM CET / UTC+1) are fully confirmed and securely queued for the next processing window. Your license will be automatically delivered once our fulfillment team resumes at 10:00 AM CET. This short delay is completely normal and ensures every Autodesk product is properly verified and safely assigned to your Autodesk account.

If you didn’t receive any email from Digit Monitor or Autodesk, and nothing is in your spam folder, you may have mistyped your email at checkout, please verify it on the confirmation page and contact our support team immediately at [email protected] for correction.

At Digit Monitor, we ensure a seamless experience when receiving and activating your Autodesk product. Follow this step-by-step guide to access and activate your purchase.

Step 1: Receiving Your Autodesk Product

Order Processing & Email Notification

Once you place an order, our team will assign the product to the email address used during purchase.

Shortly after, you will receive an email from Autodesk confirming the activation of the product. The content of this email will vary depending on whether you already have an Autodesk account linked to that email address or not.

It is essential that you use the same email address for your purchase and your Autodesk account. The software license is directly linked to the email address you provided at checkout, and Autodesk assigns the product specifically to that email. If you use a different email address, the product will not appear in your Autodesk account, and activation will not be possible.

Case 1: Your Email Is Not Linked to an Autodesk Account

If you do not yet have an Autodesk account:

You will receive an email from Autodesk inviting you to create an account.
Open the email and click on the activation button/link.
- You will be redirected to the Autodesk website, where you will need to enter your personal details (name, company, country, etc.).
- Create a password and complete the registration of your account.
After registering, log in to your newly created Autodesk account to access your product.

Please note that Autodesk’s email system may occasionally experience delays. If your email address is already linked to an Autodesk account, your product might already be assigned and visible in your Autodesk Account even if the confirmation email has not yet arrived. In some cases, delivery of this email can take several hours.

Case 2: Your Email Is Already Linked to an Autodesk Account

If your email is already associated with an Autodesk account:

You will receive an email notification from Autodesk confirming that the product has been assigned to your account.
Log in to your Autodesk account at Autodesk Account Management.
The purchased product should be automatically available in your account.
Download and install the software.

If the newly assigned product does not appear right away, please sign out of your Autodesk account, clear your browser cache, or try accessing your account from a different browser. This helps refresh your session and ensures the new product becomes visible under your Autodesk Account.

Step 2: Downloading and Installing Your Autodesk Product

Once your Autodesk account is active:

Go to https://manage.autodesk.com/products/all
Find your purchased Autodesk product in the list.
Click on Download, select the correct version for your system, your preferred language, and proceed with the installation.
Follow the on-screen instructions to complete the installation.

Step 3: Activating Your Autodesk Product

After installation, activation is quick and easy:

Open the installed Autodesk software.
Click on Sign in with your Autodesk ID when prompted.
Enter the Autodesk account credentials linked to the email address you used during purchase.
After signing in, your product will be automatically activated and ready to use.

Autodesk products purchased through Digit Monitor do not require a traditional license key for activation. Once the software is downloaded and installed, simply sign in using your Autodesk account credentials (email and password). Your Autodesk account itself serves as the activator — this is how Autodesk securely verifies and unlocks your product. No manual key entry or serial number is needed.

Frequently Asked Questions (FAQs)

1. I didn’t receive the email from Autodesk. What should I do?

If you did not receive the email from Autodesk after purchase, follow these steps:

Check your spam/junk folder – Autodesk emails may sometimes be filtered as spam.
Wait a few minutes – Email delivery can occasionally take a bit longer.
Make sure you provided the correct email address – Verify that the email used at checkout matches the one you are checking.
Contact Dotnet Keys Support – If you still haven’t received the email, contact our support team via live chat. We’ll help verify your order and ensure the product is correctly assigned.

2. On how many devices can I install Autodesk?

Autodesk products are typically licensed for one device per user. Please read Autodesk’s license terms for more details.

3. I signed in, but my product is not showing. What should I do?

Check your email address – Ensure that you’re signing in with the same email used at the time of purchase. The product is linked exclusively to that email.
Log out and log back in – Sometimes refreshing the session helps. Sign out of your Autodesk account and sign back in.
Check the “All Products & Services” section – Visit https://manage.autodesk.com/products/all and see if the product appears there.
Contact Support – If the product still doesn’t show up, contact Dotnet Keys Support via live chat for further assistance.